NoticeThis privacy policy explains how SocMedia Digital Management LLC collects, uses, and shares information across its websites and properties, including socmedia.io, kanvasser.com, verisynhq.com, and remodelspeak.com.
Individual properties may collect and process information specific to the services they provide. Where a property's practices differ from or expand on what is described here, that property will present its own supplemental disclosures when you access it.
Information we collect
Across our websites and properties, we collect the following categories of information:
- Information you provide directly, such as your name, email address, company name, and any additional details you submit through forms, contact requests, or service intake processes
- Payment information processed through third-party payment providers when you purchase a product or service from a property that offers one
- Business data you submit to a property for the purpose of receiving a service, such as operational inputs submitted to the Kanvasser revenue audit tool or performance data provided to Verisyn HQ
- Technical information collected automatically, including IP address, device type, browser type, referring website, pages visited, and time spent on the site
- Information from analytics and tracking tools
How we use information
We use the information we collect to:
- Operate, maintain, and improve our websites and properties
- Deliver the products and services you have requested
- Process payments and fulfill transactions
- Respond to inquiries, requests, and support questions
- Send service-related communications, including confirmations, invoices, and updates about your account or subscriptions
- Analyze site usage and measure the effectiveness of our content
- Comply with legal obligations and protect against fraud or misuse
Third-party services
We rely on third-party service providers to operate our websites and deliver our services. These providers may process information on our behalf. Categories of service providers include:
- Website hosting and infrastructure providers
- Database and backend service providers
- Payment processors
- Website analytics providers
- Telephony and messaging service providers
- Email and productivity platforms
- Generative AI service providers used within certain product features
Each of these providers operates under its own privacy policy. We select providers based on their ability to handle information responsibly, but we do not control and are not responsible for the privacy practices of third parties.
Cookies and analytics
Our websites use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors interact with our content. Cookies are small data files stored on your device.
We use a third-party analytics service to measure site traffic and usage patterns. The analytics service collects information such as pages viewed, time on site, and general geographic location derived from IP address. You can opt out of analytics tracking by configuring your browser to block third-party cookies or by using analytics opt-out tools provided by your browser.
How we share information
We do not sell personal information. We share information only in the following circumstances:
- With third-party service providers who process information on our behalf, as described above
- When required by law, subpoena, court order, or other legal process
- To protect the rights, property, or safety of SocMedia Digital Management LLC, our users, or others
- In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, in which case the recipient will be bound by this privacy policy or a substantially similar one
Data retention
We retain information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
Your rights
Depending on your location, you may have rights regarding the information we hold about you. These may include the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of information, subject to our legal obligations to retain certain records
- Opt out of marketing communications
- Object to certain uses of your information
To exercise any of these rights, contact info@socmedia.io. We will respond to requests within the timeframes required by applicable law.
Security
We take reasonable measures to protect information from unauthorized access, use, or disclosure. These measures include encryption in transit, access controls, and regular review of our security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our websites and properties are not directed to children under the age of 13, and we do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information.
Changes to this policy
We may update this privacy policy from time to time. When changes are made, the "Effective" date at the top of this page will be updated. Material changes will be communicated through prominent notice on our websites or by direct communication to registered users.
Contact
Questions about this privacy policy, or requests related to your information, can be directed to info@socmedia.io or by mail to SocMedia Digital Management LLC, 8 The Green, Dover, DE 19901.